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Transcript

Carl Dagher

  1. 0:00 What's up, y'all?
  2. 0:01 Um, I was just thinking about an issue that has kind of bothered me ever since I studied abroad in Europe this summer.
  3. 0:11 Um, one big thing I noticed there was the tipping culture.
  4. 0:15 Um, they essentially don't have a tipping culture, and you know, I think there's something really fundamentally wrong with our tipping culture here in the United States.
  5. 0:24 Um, rather than people being tipped for exceptional service, it's just become a societal norm to tip people, and you know, 25%.
  6. 0:34 Like you you pay you go to a coffee shop, you get a coffee, it's five dollars, they flip red iPad around, they're asking for a 25, 20, 15% tip.
  7. 0:43 For what?
  8. 0:43 Like, yes, thank you for making my coffee, but I don't feel like it is necessarily appropriate to leave a tip to all food or or restaurant industry workers.
  9. 0:55 Like a tip should be earned, and I don't necessarily blame the workers asking for the tips or having that system in place, but I think the pay system of restaurant workers should be changed.
  10. 1:09 Um, yes, they should be able to make tips um for exceptional work, but they shouldn't rely solely on tips because that puts a lot of pressure on the customer to leave a tip, and I don't believe it's the customer's job to um financially support the worker or the waiter.
  11. 1:30 Um, and the restaurant should should kind of cover that burden.
  12. 1:33 But at the end of the day, I think it's gotten ridiculous.
  13. 1:37 Um, especially at places where you're not really served or anything, like you you you go buy a sandwich and they're asking for a tip.
  14. 1:46 Like, yes, they made the sandwich, but that's their job.
  15. 1:49 Like they're not doing anything exceptional to make that sandwich experience better.
  16. 1:53 So at the end of the day, tipping culture has gotten absurd, and um you know, there there's gotta be some solution for it because they seem to be doing just fine in Europe.

Wesley Joyce

  1. 0:00 Carl, I think that's a great point, and um something that I've come to know recently.
  2. 0:06 I've been valet parking this semester working for tips, um trying to help pay the rent and whatnot, and um something I've come to realize, and and valet is also you know, at first we 100% of um the company's revenue was tip base, and recently we readjusted to a five-dollar flat rate fee, and then tips on top of that were completely ours to keep.
  3. 0:36 And you know, at first I thought, oh, people are spending a $5 flat fee, they're gonna be inclined to tip more, and we'd be making more because we were already making a percentage of the tips before based on what the company made, and it was pretty strange algorithm that was pretty unclear to us.
  4. 0:53 And something that I've come to realize um since we've made the readjustment is that tips also you know, they they keep the workers paid less, and the workers make less and the company owners make more.
  5. 1:10 And you know, when when people that dine in or people that whose car I pull around, you know, they look at me and they're like, oh, this poor kid is working for only tips, and nobody's tipping him anything, like I need to tip.
  6. 1:23 Like, I feel bad, you know.
  7. 1:24 I I don't pressure people to give me tips because I don't tip entirely well.
  8. 1:28 I'm broke, like I can't, and then it's just I'm in a weird position because I'm fighting to make you know the best I can and make the most of my time making money, but at the same point in time, it's like the company is not paying me anything, making more money, and people are expected to tip more.
  9. 1:49 So I think in a lot of ways, um, not only is tipping bad on the customer because it's you know expected, um, even when they don't give exceptional service, you know, they give a baseline service, it's still accept expected, but it also feels like a cop out for these owners and these employers who you know when people complain about not making enough, they can say, Oh, you're not getting tips, like do better.
  10. 2:16 And that's just not how it should be, you know, like uh great service should be the standard.
  11. 2:21 And you know, they'll say, Oh, if it is, they'll tip you, but they shouldn't need to tip, they should know that they can come to your restaurant or have their car valet parked and get exceptional service, and it should be your responsibility to pay your employees, you know, for the services they provide.
  12. 2:39 Um, I think tipping culture is completely out of hand, and I even you know, I work for tips, and I I hate it.
  13. 2:46 Like, I don't like working for tips, so there definitely needs to be a solution.
  14. 2:51 And the fact that you know America's known for it being such an issue and it's not addressed is is still frustrating.

Gaines Gunn

  1. 0:00 Carl, that's a great topic.
  2. 0:02 I actually have spent time in Europe as well, and I've and I noticed that.
  3. 0:06 Um I also have a personal experience with the tipping culture.
  4. 0:10 So a couple of my friends worked at Smoothie King, um, which is a big corporation, and on their thing when they're doing the order and everything, it asks the customer if they want a tip.
  5. 0:21 But you know what actually happened was the workers never saw a single dollar of that tip.
  6. 0:27 So that's another issue that I think these come or that is wrong with tipping culture, is a lot of times you're being misled about where the money is actually gonna go.
  7. 0:35 So you think you're tipping this nice young man that's helping you order your smoothie, but in reality, he doesn't see a single dime of that money.
  8. 0:43 And then another example would be my sister, she worked um as like a like a barista and like a coffee shop, and she had to pass a tip test before she received any tips.
  9. 0:53 So this is also kind of a way to where these companies just basically steal the tips from their um employees, and then also um make it really difficult to the point where employees are working all these shifts, but then they also aren't passing the test.
  10. 1:10 So all those tips just aren't getting used or given to the employee.
  11. 1:15 And then another thing that I noticed is that sometimes now a lot of these companies are changing the tipping like amounts.
  12. 1:23 So there's like two things that they're doing.
  13. 1:24 First, they have the lowest amount that you can tip by just clipping clicking a button, being like 25%.
  14. 1:29 So it goes like 25, 30, 35, and that's I think that's ridiculous.
  15. 1:33 A.
  16. 1:33 And then B, I've done the math on some of the tipping.
  17. 1:37 Like I I remember like the percentage of what it said in the dollar amount but below it, like let's say the the total price of the thing was ten dollars, then says the button says 15%, but then below it, it says like 250, and then it adds the 250 instead of actually 15%.
  18. 1:52 So that's another thing that they're doing that's misleading customers, and it I think it's just ridiculous at this point.
  19. 1:58 I think tips should be for rewarding real work that is hard worked and earned.